We Remain Open Through Lockdown #3

We Remain Open Through Lockdown #3

 

I am pleased to confirm that, as essential healthcare workers, we remain open through the current lockdown.

We are following all guidance from Public Health England and our professional association to ensure your safety and we continue to offer  online appointments for any patients for whom a face to face appointment is either not appropriate (eg self isolating) or who would prefer not to attend clinic. The evidence shows the remote appointments can be just as effective as face to face. Chris agrees (full Google review here).

“Rona’s service was clear, efficient and tailored to my needs. The follow up care has been equally impressive. I can confidently recommend her online service without reservation.”


New procedures

Whilst infection rates remain high locally, we will be asking all patients to swap their mask for a single use surgical mask on arrival at clinic and osteopaths will be wearing visors as well as masks, gloves and an apron.

Pre-Appointment Screening

We will email you the day before your appointment with a short form for you to complete in advance of your appointment to assess your suitability for a face to face appointment and to run through some Covid-19 screening questions. If we do not complete the screening form, we will not be able to see you in clinic. Your cooperation is very much appreciated.

Hygiene Measures

We continue to implement our stringent hygiene measures and wear personal protective equipment (PPE) – a mask, apron and gloves and we will provide you with a mask to wear whilst you are in clinic. We are allowing additional time between appointments for cleaning and ventilation and have staggered appointment times with Carole the podiatrist who also works in the clinic to ensure social distancing.

There are more detailed instructions in the booking confirmation and reminder emails. Please take the time to read and follow these instructions. Your cooperation is very much appreciated.

If you have any queries or concerns, then please call us so that we can talk you through our procedures in more detail. You can click on the link to read our full C-19 Risk assessment WOC January 2021 PDF

A huge thank you to all our patients for their support during these times.