Covid-19 Update (19th July 2021)

As we are a healthcare setting, nothing has changed following the relaxation of restrictions. In particular, please note that patients must wear a mask or face covering unless exempt. If you are exempt, please contact the clinic in advance of your appointment so we can accommodate your needs. We thank you for your cooperation in this.

We continue to follow PHE guidance and maintain strict hygiene and screening protocols for everyone’s safety. You will receive a reminder email the day before your appointment; please follow the instructions in that email and be sure to complete your screening questionnaire the day before your appointment. Thank you for you assistance in keeping everyone safe.

If you are concerned about attending a clinic appointment:

You can have an online or telephone appointment. However, if you would prefer to come to clinic but feel nervous about it, please call us on 01202 888439 and we can discuss your concerns. This may be the case if you have been shielding or live with someone that has. In these circumstances we can arrange to see you first thing (after the room has been vacant overnight or longer) as this reduces the risk even further. 

Online/Telephone Appointments

If you would prefer an online or telephone appointment, please email us or leave a message with your phone number on 01202 888439 and we will call you to arrange.

Most of the appointment will be very similar to a face to face appointment; we will listen to your story and ask you questions to help understand your presenting symptoms and establish your goals.

Rather than performing tests on you, we will guide you through a physical examination. Combined with our questioning, this will enable us determine the root cause of your symptoms and to check that there is nothing serious going on that requires other care. We will then explain our thinking to you and discuss specific self care and exercises and plan out your treatment together.

Fees for online/telephone appointments

As has always been the case, there is no charge for brief telephone calls or emails.

For patients we have seen before:
Sessions last 15 or 30 minutes, costing £15/£30 respectively.

For new patients:
Sessions last approximately 45 minutes and cost £60.