We Remain Open Through Lockdown #3

We Remain Open Through Lockdown #3

 

I am pleased to confirm that, as essential healthcare workers, we remain open through the current lockdown.

We are following all guidance from Public Health England and our professional association to ensure your safety and we continue to offer  online appointments for any patients for whom a face to face appointment is either not appropriate (eg self isolating) or who would prefer not to attend clinic. The evidence shows the remote appointments can be just as effective as face to face. Chris agrees (full Google review here).

“Rona’s service was clear, efficient and tailored to my needs. The follow up care has been equally impressive. I can confidently recommend her online service without reservation.”


New procedures

Whilst infection rates remain high locally, we will be asking all patients to swap their mask for a single use surgical mask on arrival at clinic and osteopaths will be wearing visors as well as masks, gloves and an apron.

Pre-Appointment Screening

We will email you the day before your appointment with a short form for you to complete in advance of your appointment to assess your suitability for a face to face appointment and to run through some Covid-19 screening questions. If we do not complete the screening form, we will not be able to see you in clinic. Your cooperation is very much appreciated.

Hygiene Measures

We continue to implement our stringent hygiene measures and wear personal protective equipment (PPE) – a mask, apron and gloves and we will provide you with a mask to wear whilst you are in clinic. We are allowing additional time between appointments for cleaning and ventilation and have staggered appointment times with Carole the podiatrist who also works in the clinic to ensure social distancing.

There are more detailed instructions in the booking confirmation and reminder emails. Please take the time to read and follow these instructions. Your cooperation is very much appreciated.

If you have any queries or concerns, then please call us so that we can talk you through our procedures in more detail. You can click on the link to read our full C-19 Risk assessment WOC January 2021 PDF

A huge thank you to all our patients for their support during these times.

Pilates face to face classes

I am delighted to announce that I will once again be offering face to face Pilates classes at the Community Learning and Resource Centre from 7th June. Classes will be in the Walford room which has a hard floor for ease of cleaning.

Class participants should note the following information:

  • DO NOT ATTEND CLASS IF YOU HAVE ANY C-19 SYMPTOMS OR HAVE BEEN TOLD TO SELF ISOLATE OR QUARANTINE (https://www.gov.uk/coronavirus)
  • arrive on time (not early to avoid congregating and aid social distancing in the centre)
  • sanitise your hands on arrival
  • wear a face covering (unless exempt) whilst in communal areas of the centre (you are welcome to wear a mask during class if you choose, but there is no requirement to do so)
  • bring your own clean mat or a clean bath towel to cover your mat and a small towel to use as head support
  • I will place mats in the room for you to place your own mat/towel on top of – please do not move the mats 😀
  • bring a water bottle if you like to drink during class as there will be no water fountains
  • windows and doors will be open, so please dress for a cooler temperature
  • only bring essential items with you
  • only the accessible toilet will be available for centre users so please use the loo before you leave home and come changed
  • observe social distancing measures through the centre and when entering the room

You can read our full risk assessment here: C-19 RA Group Exercise June 2021

I will also continue to offer online classes – for more details, click here

Re-opening: Keeping You Safe

Re-opening: Keeping You Safe

 

I am delighted to announce that we are now able to see patients for face to face appointments. Everything is in place to ensure your safety and we have reopened online bookings.

In line with our professional guidance, we can only see patients for whom an online appointment would not be sufficient. The evidence shows the remote appointments can be just as effective as face to face. Chris agrees (full Google review here).

“Rona’s service was clear, efficient and tailored to my needs. The follow up care has been equally impressive. I can confidently recommend her online service without reservation.”


New procedures

We cannot see patients who:

  • are experiencing symptoms of Covid-19
  • have tested positive for Covid-19 and are still undergoing isolation
  • or have been instructed to isolate due to contact with someone with Covid-19.

If you are at higher risk or are shielding, we can still see you, but we want to make it as safe as possible for you, so please call us and we will discuss your circumstances and arrange the most suitable appointment for you (typically first thing when the treatment room hasn’t been used for a while).

Screening Call

We will call you the day before you appointment to assess your suitability for a face to face appointment and to run through some Covid-19 screening questions. If we are not able to complete the screening process, we will not be able to see you in clinic. Please note you may be called from a withheld number.

Hygiene Measures and PPE

As I am sure you can imagine, we have strict hygiene measures in place and we will be wearing personal protective equipment (PPE) – a mask, apron and gloves and we will provide you with a mask to wear whilst you are in clinic. We are allowing additional time between appointments for cleaning and ventilation and have staggered appointment times with Carole the podiatrist who also works in the clinic to ensure social distancing.

There are more detailed instructions in the booking confirmation and reminder emails. Please take the time to read and follow these instructions. Your cooperation is very much appreciated.

Hours

Initially, I will be working 8am-3pm on Tuesdays and Thursdays and Katherine will be working 8am-3pm on Fridays. We hope to return to our normal hours soon, subject to demand. As always, if you need an appointment at a different time, please get in touch.

Fees

We have increased our fee for returning patients to £45 to help cover our increased costs.

If you have any queries or concerns, then please call us so that we can talk you through our procedures in more detail. For any of you with lockdown insomnia, you can click on the links to read our full reopening policies and risk assessment.

A huge thank you to all our patients for their support during these times. We can’t wait to see you.

Coronavirus (COVID-19)

Coronavirus (COVID-19)

The following information was emailed to patients on 14th March 2020.

I would like to assure all patients that we are keeping track of all the official updates/advice from the government and Public Health England regarding the ever changing status of the Coronavirus in the UK.

Should you attend for treatment?

  • In line with current guidance, please do not attend if you have a fever or a new, constant cough. In these circumstances the guidance is that you self-isolate for 7 days. You do not need to call 111.
  • If you have travelled to affected areas, or been in contact with people who have, please follow advice given by NHS 111 & cancel your appointment.
  • If you are considered “at risk” e.g. have respiratory problems and are concerned about coming in, please contact us to arrange a telephone consultation (see below).

We are implementing the following procedures:

  • We will be checking on every patient’s recent travel/holidays before commencing treatment.
  • We have removed covers from the treatment table and will wipe it down with soapy water or disinfectant wipes between patients.
  • We have escalated our cleaning regime and are wiping all surfaces, handles etc with disinfectant regularly throughout the day.
  • Clinicians are maintaining their practice of hand washing between patients.
  • We ask that you thoroughly wash your hands either in our toilet or clinic room prior to treatment.
  • We have replaced towels with single use paper hand towels.
  • Where possible we will treat you through your clothes.
  • If you would prefer to be covered during treatment, please bring in a blanket or towel. Similarly, you are welcome to bring your own pillow and blanket/towel to lie on during treatment.
  • We have removed magazines etc from the waiting area.
  • When booking online, you will be asked to check a box stating that you have not been advised to self-isolate and that, to the best of your knowledge, it is appropriate for you to attend for treatment.

Remote appointments

For now, and in accordance with government guidance, we are operating as normal. In the event of having to close the clinic and for patients who do not wish to, or are unable to, attend face to face appointments, we are planning on offering telephone or video consultations. Whilst this is clearly not the same as an appointment in clinic, it will enable us to assess your symptoms and give you appropriate advice and exercises to help you until we can see you in clinic.

Remote appointments will need to be booked in advance (via telephone or online booking) and will cost £15 for 15 minutes or £30 for 30 minutes. This will include follow up emails confirming advice and exercises. You will be sent a text message link to pay via your smart phone in advance of your appointment. If you do not have a smart phone, we will make alternative arrangements for payment.

For the latest advice, please visit the NHS website.

Please contact the clinic by email or telephone  (01202 888439) if you have any queries.

Thank you for your understanding and cooperation at this challenging time.

Do you want to be fitter and healthier?

Do you want to be fitter and healthier?

Many people resolve to exercise more as a way to improve their health. If you are one of them:

  • did you get yourself checked out before you started?
  • did you have a plan or just go all out with new found enthusiasm? 
  • have you struggled to form new habits?

Before going on a long car journey, you would check your tyre pressure and oil, wouldn’t you? So how about treating your body in the same way? If you come and see us before you embark on a new exercise regime we can help you sort out any injuries which are “waiting to happen” before you start and advise you on the best kind of exercise for you and how to build up your fitness. We can also help you with strategies to help you form habits and stick to your new plan.

We like to get you better and keep you better. You might benefit from an MOT (maintenance osteopathic treatment) from time to time to prevent any muscle imbalances from building up. Patients report experiencing other benefits of MOT, such as:

  • improved posture
  • better sleep
  • greater flexibility

We can also advise you on appropriate exercises to prepare you for your chosen sport and keep you injury free.

If you do get injured, prompt treatment is quicker and cheaper and will get you back to your activities sooner. As a rule of thumb, if it hasn’t gone away on its own in a week, then it probably won’t!

Don’t just take our word for it, Jane from Wimborne says,

“I got significant pain relief and was back to normal in a few sessions.”

Book in for an MOT or sort out any existing injuries so you can enjoy improved health by calling Wimborne Osteopathic Clinic on 01202 888439 to make an appointment or book online.

Cloudy with a Chance of Pain

Cloudy with a Chance of Pain

How many times have you said, either to yourself or someone else, that the weather is about to change because you can feel it in your bones? This is the time of year when patients often tell us they feel more arthritic aches and pains due to the cold and damp weather and  this has been backed up by a study published in 2019 – “Cloudy with a Chance of Pain”.

People often assume that longer term pain due to an underlying condition, such as arthritis, is something they have to live with, but that just isn’t the case. With appropriate treatment you can continue with, or even return to, your usual activities and enjoy better health.

Whilst hands on treatment can help you with the symptoms of arthritis, movement and exercise are vitally important to managing arthritis. We can advise you on which exercises and activities will suit you and together we can work on a plan to keep you mobile.

We can also advise you on dietary changes to try and suggest supplements based on the latest research. Did you know that potatoes, aubergines and citrus fruits can make arthritic symptoms worse for some patients? There are many supplements that claim to help. With our years of experience and because we keep up to date with the latest research, we can suggest the right ones for you and even get them delivered to your door.

Don’t just take our word for it! Amanda from Downton, who has arthritis in her neck, says she received,

“Pain relief with an explanation of what the problem is, a variety of treatment and improved mobility leading to a better quality of life.”

Get relief from your aches and pains, as well as advice on how to prevent them returning, by calling Wimborne Osteopathic Clinic on 01202 888439 or book online.